Product Questions

Common questions about how to use DigiQuatics

28 articles in this collection
Written by Josh and Chris

New Account Set-up

Steps for setting up your new account

Written by Chris
Updated over a week ago

Employee Notifications, Mobile App, & More

"How do I train my staff on DigiQuatics?" Start here!

Written by Chris
Updated over a week ago

Getting Started with Certifications

How to start tracking your staff certifications and get notified before staff expire.

Written by Josh
Updated over a week ago

Importing Households & Members

Learn how to manage your members with our bulk import-editor

Written by Josh
Updated over a week ago

Open Shifts Vs Unassigned Shifts

The difference between creating unassigned shifts and open shifts when building your staff schedule

Written by Josh
Updated over a week ago

Where do I sign up for DigiQuatics?

Start your 30-day free trial of DigiQuatics today!

Written by Josh
Updated over a week ago

Pay Rates for your Staff: Setting Defaults & Customizing per employee/position

How to easily bulk-edit employee position codes and hourly rates by exporting to Excel, making edits, and re-importing.

Written by Josh
Updated over a week ago

Hourly Usage Patterns Using Patron Counts

Using Excel functions you can easily view your typical patron usage throughout a given day after exporting patron counts from DigiQuatics.

Written by Josh
Updated over a week ago

Messaging Module Overview & Common Questions

Understanding the Messaging module in DigiQuatics

Written by Josh
Updated over a week ago

How Do you Archive/Delete an Employee?

Can you delete an employee's profile in DigiQuatics?

Written by Josh
Updated over a week ago

How to Set Up Daily Checklists

Digitize your regular checklists using the Checklist module.

Written by Josh
Updated over a week ago

How to Set Up Patron Counts

Patron counts are a great way to track attendance in different parts of your facility or for programs and events.

Written by Josh
Updated over a week ago

Getting Started with the Lessons module

Learn how to set up DigiQuatics to manage swim lessons & generate report cards.

Written by Josh
Updated over a week ago

How do I reorder the Locations on my account?

Learn how to arrange your locations in the order your prefer

Written by Josh
Updated over a week ago

Can I sync my schedule with Google or Apple Calendar?

Can I import my schedule into another calendar tool?

Written by Josh
Updated over a week ago

Setting Up the Lessons Request Module in DigiQuatics

Written by Josh
Updated over a week ago

Clocking In & Out Using the DigiQuatics Time Clock Portal

Written by Josh
Updated over a week ago

Setting Up Your Time Clock

Customizing your time clock settings is quick and easy.

Written by Josh
Updated over a week ago

What if I forgot to clock out?

I forgot to clock out, clocking out

Written by Josh
Updated over a week ago

Exporting Time Clock Records

Written by Josh
Updated over a week ago

How to Set Up Custom Forms

Learn how to create custom forms to digitize forms & reports you are currently completing on paper.

Written by Josh
Updated over a week ago

How to import shifts into DigiQuatics

Import or upload shifts from Excel, Power Editor for Shifts

Written by Josh
Updated over a week ago

How to format text in DigiQuatics using Markdown

Messaging, Shift Report, and Private Lesson Instructor Notes formatted text (Markdown)

Written by Josh
Updated over a week ago

How do I Import Employees Into DigiQuatics

How do import Employees into DigiQuatics (Via Excel)

Written by Josh
Updated over a week ago

How do I enable Location Services on my mobile / tablet device or browser?

Location services issues, browser location sharing, android, iOS

Written by Josh
Updated over a week ago

Staff Scheduling

Auto-Scheduling in DigiQuatics

How to save tons of time scheduling your staff with the weekly Auto-Scheduler

Written by Chris
Updated over a week ago

Entering Availabilities

DigiQuatics Makes it a Breeze. Simple as that.

Written by Chris
Updated over a week ago

How do I request a sub for my shift?

When you need a sub for a scheduled shift, here are a couple of ways to request a sub in DigiQuatics.

Written by Josh
Updated over a week ago