FAQs and Troubleshooting
A regularly curated list of the most commonly asked questions about DigiQuatics
Easy Training for Your Staff
Making Users Active/Inactive in bulk
How to use and track Shift Statuses
Not receiving Emails from DigiQuatics?
Troubleshooting Sub Requests
Using Imperial vs Metric units of measurement
Why can't I see certain modules?
Getting Started with the In-Service Module
Reset Password
Understanding Access Roles: SuperAdmin, Admin and Scheduling Modify Access
How To Manage Employee Availability Lock By Date
How to view Employee Availability History
How to Add/Edit a Favorite Shift
How to enable Admin/SuperAdmin access to Staff members
How to submit a Maintenance Issue Report
How to send out new/returning employee invitations
How to set up Chemical Records
How To Add and How to Edit Positions
How To Add/Edit Locations, Pools, Slides, Groups, and Primary Locations
Trouble Logging In
How do I view my schedule?
Getting Started with Staff Scheduling
How do I request time off?
How do I edit my availability?
How do I add and edit my availability?
Times are showing up incorrectly or in the wrong time zone!
I can't find an employee
I can't add an employee
Can I export employee or account data in DigiQuatics?
Why are my reports emailed to me?
How much data does DigiQuatics use?
My organization does not allow employees to use their cell phones. What can I do?
Do I have access to my data during the off-season?
How long does implementation take?
How Do I Delete My Account?