If you received an error message when creating a new employee stating "An employee already exists with this email", this means that the employee is either registered with DigiQuatics at another organization or within another department at your organization.

At this time we do not support multiple accounts per user. We recommend using another email address to register the employee.

However, if the user's email address is no longer active with a different account, you can ask them to archive the user in order to free up that email address for use again. 

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