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Times are showing up incorrectly or in the wrong time zone!
Times are showing up incorrectly or in the wrong time zone!

Back from vacation? Maybe daylight savings time just happened? If your times are off by a couple hours, here's what to do next.

Josh avatar
Written by Josh
Updated over a week ago

Welcome back from vacation! Are all your times shifted by two hours plus or minus? Do you have an annoying alert on your dashboard warning you that there is a time zone mismatch (see below)? 

Time zones are a web application and developer's worst nightmare. Not to mention daylight savings time (DST) (and places that don't observe DST while everyone else does). Fortunately, we've laid the groundwork so DigiQuatics can work all over the globe!

NOTE: After making any changes, make sure you refresh your browser page as our alert only decides to show when the page first loads. As I'm sure you're aware by now, it doesn't automatically update by itself.

Power cycle your phone
Every IT person starts here, but this solves the problem for most people, so we'll start here. Simply turn off your phone and turn it back on and it should realize it is back in the homeland and take care of everything else for you.

Your device time zone
Make sure your device is set to the correct time zone. Most devices automatically reset when your plane lands and you turn your phone back on, but that's not always the case. Of course, you can manually change your time zone and maybe you forgot to change it back! 

Troubleshooting specific devices
Mac OS X
Visit: https://support.apple.com/kb/PH25523?locale=en_US

iOS (iPod, iPhone, iPad)
Visit: https://support.apple.com/en-us/HT203483

Still off by a few hours? Drop us a quick line in the chat and we'll be happy to help!

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