There are three different user roles in DigiQuatics.
A standard user has limitations that are determined by Admin and SuperAdmin, typically according to the user's responsibilities, position(s), etc. On each profile (which can be accessed via each staff name under the "Employees" menu, if you are a SuperAdmin or Admin) administrators can manually set module and feature access, for instance.
SuperAdmins are essentially the chief account manager and have the ability to see and edit any information or records in the account or under the account settings. They can do absolutely everything in the account, from creating new Admins and SuperAdmins, to configuring settings, setting pay rates, and more. (TIP: We recommend limiting all administrators to 1-3 SuperAdmins max and up to 5 Admins, but all accounts are unique and can certainly deviate from this advice!).
Admins generally have the same access as SuperAdmins throughout DigiQuatics but with a few exceptions:
They cannot access/grant the SuperAdmin privilege to themselves or others
They cannot see SuperAdmin files (i.e. HR files that can be uploaded to all users' profiles)
They cannot view archived employee profiles
The Admin role can best be thought of as an "Administrative Assistant" role. For example, the primary reasons for providing a user the Admin role is so that they can:
Access the account settings (upper right) to configure or edit (*select*) menu items
Access the Time Clock module to assist with payroll related activities ()
Access Employee Management (adding employees, editing users information such as pay rates, location access, and more)
NOTE: The privilege to edit the Scheduling Module is a separate option under every user's access box on their profile.
As an administrator, can provide Scheduling 'Modify' access to employees on their profile page, which allows them to create and process all schedule-related items and sub-features. This is useful when, for example, you may need to have one or more designated scheduling supervisors or pool managers that can create, edit, and publish the schedule, while an office support manager may only need the Admin role and is not responsible for Scheduling.
To provide a staff member or employee Admin or SuperAdmin status, navigate over to the Employees tab. Here you can click on any staff member's First or Last name and it will bring up their user profile. Scroll down towards the bottom and in the 'Admin' section of the profile you have the ability to toggle both Admin or SuperAdmin access on/off (click Edit to access these options). After making any changes, click Save.
There are a range of organizational scenarios in which multiple roles and levels of access can be very beneficial for aquatics and recreation departments alike. And that certainly harkens to a hallmark of DigiQuatics: flexibility by design!
Consult with one of our Customer Success Associates if you would like expert advice on how to best utilize this mix of user privileges and roles.
For an overview and general tips for DigiQuatics Administrators, watch below: