If you received an error message when creating a new employee stating their "email is already taken." This means that the employee is either registered with DigiQuatics at another organization or within another department at your organization.

At this time we do not support multiple accounts per user. I.e. "Account Switching". We recommend using another email address to register. However, if the email registered at another organization is no longer being used please contact our team for support.

If the employee has never signed up for DigiQuatics, please contact our support team directly so we can help out. Please be sure to include the email address and first and last name of the employee you're trying to add to use to expedite the process.

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